HAVE A QUERY?

I’M HERE!

Before we chat, take a peek at the FAQs below ~

It might just have the answer you’re looking for!

For additional questions or just want to say hello?

Please fill out the contact form or send an email to

hello.saironchi@gmail.com and I’ll respond asap.

Looking forward to hearing from you! ♥︎

  • Incorrect Address

    Please get in touch as soon as possible.

    Orders are usually processed within 48 hours.

    After this time, we sincerely regret that a change

    of shipping address cannot be guaranteed.

    Please contact - hello.saironchi@gmail.com

    Include your order number, the incorrect details

    and the correct details you wish to have updated.

    Damaged In Transit

    Oh no! If your order was damaged during transit,

    please contact - hello.saironchi@gmail.com

    ideally within 48 hours of delivery.

    Please provide photos of the damaged packaging and

    the artwork itself. In addition, please keep all shipping

    material until a resolution has been achieved.

    Rest assured, we’ll find a suitable solution! This

    may include a refund or replacement if possible.

  • All artworks are uniquely crafted and handled by

    just me, here in the studio ~ each and every sale

    genuinely helps support me and my artistic journey,

    and I’m incredibly grateful for your understanding

    that all sales are considered final.

    Before making your purchase, please carefully

    review all images, descriptions, and dimensions.

    Of course, I'm always here to answer any questions

    you might have about a piece before you decide!

  • $10 Flat Rate Shipping (Within Australia)

    Delivery is typically between 1-2 weeks, once

    your package is shipped from the studio.

    $20 Worldwide Shipping (Outside Australia)

    Once shipped from the studio, delivery can take

    between 3-5 weeks, depending on the destination.

    Kindly note that international customers

    are responsible for all customs duties,

    import taxes and fees due upon delivery.

    Delivery time frames are estimates only and

    may vary with public holidays, courier delivery

    issues and other influences beyond our control,

    such as severe weather conditions.

    Love and care is taken to prepare your order

    for shipment, ensuring everything arrives to you

    as perfectly as possible! Once dispatched, an

    automated email will be sent to the email address

    provided at checkout. You will have access to

    tracking information + updates as they occur.

  • Open Edition Prints

    Are not hand-signed and do not come

    with a certificate of authenticity.

    Limited Edition Prints, Originals + Studies

    All come with a certificate of authenticity, and are

    hand-signed by the artist to preserve the integrity

    of artworks that increase in value over time.

  • At this moment, The Zodiac Series that I'm currently

    working on is taking up most of my time and attention..

    Occasionally I’ll have a couple commission slots available

    for those that are subscribed to the newsletter mailing list.

    Subscribe for those updates, I’d love to see you there!

SEND A LETTER

CONTACT US