
HAVE A QUERY?
I’M HERE!
Before we chat, take a peek at the FAQs below ~
It might just have the answer you’re looking for!
For additional questions or just want to say hello?
Please fill out the contact form or send an email to
hello.saironchi@gmail.com and I’ll respond asap.
Looking forward to hearing from you! ♥︎
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Incorrect Address
Please get in touch as soon as possible.
Orders are usually processed within 48 hours.
After this time, we sincerely regret that a change
of shipping address cannot be guaranteed.
Please contact - hello.saironchi@gmail.com
Include your order number, the incorrect details
and the correct details you wish to have updated.
Damaged In Transit
Oh no! If your order was damaged during transit,
please contact - hello.saironchi@gmail.com
ideally within 48 hours of delivery.
Please provide photos of the damaged packaging and
the artwork itself. In addition, please keep all shipping
material until a resolution has been achieved.
Rest assured, we’ll find a suitable solution! This
may include a refund or replacement if possible.
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All artworks are uniquely crafted and handled by
just me, here in the studio ~ each and every sale
genuinely helps support me and my artistic journey,
and I’m incredibly grateful for your understanding
that all sales are considered final.
Before making your purchase, please carefully
review all images, descriptions, and dimensions.
Of course, I'm always here to answer any questions
you might have about a piece before you decide!
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$10 Flat Rate Shipping (Within Australia)
Delivery is typically between 1-2 weeks, once
your package is shipped from the studio.
$20 Worldwide Shipping (Outside Australia)
Once shipped from the studio, delivery can take
between 3-5 weeks, depending on the destination.
Kindly note that international customers
are responsible for all customs duties,
import taxes and fees due upon delivery.
Delivery time frames are estimates only and
may vary with public holidays, courier delivery
issues and other influences beyond our control,
such as severe weather conditions.
Love and care is taken to prepare your order
for shipment, ensuring everything arrives to you
as perfectly as possible! Once dispatched, an
automated email will be sent to the email address
provided at checkout. You will have access to
tracking information + updates as they occur.
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Open Edition Prints
Are not hand-signed and do not come
with a certificate of authenticity.
Limited Edition Prints, Originals + Studies
All come with a certificate of authenticity, and are
hand-signed by the artist to preserve the integrity
of artworks that increase in value over time.
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At this moment, The Zodiac Series that I'm currently
working on is taking up most of my time and attention..
Occasionally I’ll have a couple commission slots available
for those that are subscribed to the newsletter mailing list.
Subscribe for those updates, I’d love to see you there!
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